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Family Works

Helping you build strong, independent, resilient whānau

Child-centred and whānau-led

Family Works is a Government-approved service specialising in working with tamariki and whānau in need of support. We are a team of social workers, counsellors, family violence specialists, and programme facilitators. Our child-centred and whānau-led services focus on working alongside you to help you meet your goals so your whānau is safe, secure and well.

Accessing our services

You can be referred to us by other agencies, or you can simply phone or call in and ask to talk to someone about your concerns and our services:

  • Social work
  • Counselling
  • Reducing family violence services
  • Parent education
  • School-based programmes

What happens next?

  • You will talk to a staff members about your worries, and we will help you to identify a pathway to bring about and support change
  • We will focus on the strengths and abilities you have in your kete, as these will be the tools you need to make changes
  • We will build on your whānau strengths by providing practical and emotional support and guidance
  • We can put immediate measures in place to keep you safe

Services tailored to needs

  • We build on your strengths
  • We take a whānau approach
  • Our team is qualified and has aroha for
    your situation
  • We will work with other agencies to support you

Working alongside you

Our staff are all qualified and registered in their area of work. They bring expertise as well as manaaki and aroha for your situation. They will work alongside you to help you achieve your goals.


Donate to make a difference

Thank you for your generosity. You are making a true difference in your community.  Donate once on this page or click here to start your regular giving today.

If you prefer a bank transfer, our account number is:


Please include your last name and phone number as reference.


The latest stories from Family Works

Since 2011, Family Works Angels have been supporting local families in Hawke’s Bay and Tairāwhiti to turn their lives around…
Robyn Clayton is a mother of two adult sons, a grandmother, a retired accountant, and a parishioner at All Saints…
Following Cyclone Gabrielle, Family Works Hawke’s Bay made lunches for volunteers from the Tu Tangata Church community who had arrived…
“It was extremely helpful for me – helped me navigate one of the most difficult times of my life.”
Feedback about Family Works
“I think what triggered my commitment to becoming a regular donor was that our older boy got into a lot of strife growing up, and nothing we tried worked. The fact that Family Works gets involved with the whole family, I thought, maybe that might have helped us.”
Robyn Clayton, Family Works Angel
“Showed me tools to deal with life situations I’ve never known how to cope with. It’s helped me more than anything else I’ve ever done.”
Feedback about Family Works
“Each business has a certain budget and we only have so much to give, but many don’t give anything. If everybody gave a little bit, I think we can achieve a lot. If we’ve got a great community – we’ve got a great region.”
Will from Hurford Parker Insurance Ltd, Family Works Angel
“The non-violence programme helped me realise how much I needed to change my ways and to control my frustration. It’s also helped me bond more with my kids.”
Feedback about Family Works
“Great safety programme – learnt a lot about how to keep myself safe now and in the future. Recommend it to other women in a domestic violence relationship.”
Feedback about Family Works

    Family Works Hawke's Bay